JackpotVillage Casino Cookies Policy

At Jackpot Village, we are committed to being transparent about the technologies we use on our website. This Cookies Policy explains what cookies are, how we use them across the JackpotVillage online casino platform, and what choices you have regarding their use. By continuing to browse jackpotvillage.com, you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. At Jackpot Village, we use cookies and similar tracking technologies to ensure our platform functions correctly, to personalise your experience, and to help us understand how players interact with our services. These files are stored locally on your device and sent back to our servers when you return to our site.

Cookies are not harmful and do not contain executable code. They cannot access other information stored on your device. Our JackpotVillage casino platform relies on cookies to deliver a smooth, secure, and personalised gaming experience every time you log in.

Types of Cookies We Use

We use several categories of cookies on our platform. Below we outline each type and explain the purpose it serves when you access JackpotVillage casino slots, live casino games, or your account area.

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. Without them, services such as the Jackpot Village login, secure payment processing, and account verification would not function. We use these cookies to:

• Authenticate your session when you complete the Jackpot Village casino login
• Maintain your session security throughout your visit
• Remember items in your account preferences during active sessions
• Support KYC and identity verification workflows required by our UKGC and MGA licences
• Enable secure transactions across all supported payment methods including Visa, Mastercard, Skrill, and Neteller

Performance and Analytics Cookies

We use performance cookies to collect anonymous, aggregated data about how visitors use our JackpotVillage platform. This helps us identify which pages are most popular, detect technical errors, and continuously improve the experience we deliver. These cookies do not collect information that could identify you personally. Data gathered by our analytics tools helps us refine everything from the Jackpot Village app experience to the speed of game loading times.

Functional Cookies

Functional cookies allow our Jackpot Village online casino to remember choices you have previously made — such as your preferred language, currency, or display settings. These cookies make your experience more convenient and personalised. For example, if you access our site using the Jackpot Village app or a mobile browser, we use functional cookies to recall your last login region and currency preference.

Targeting and Marketing Cookies

We may use targeting cookies to deliver relevant promotions and advertising content to you, both on our site and across third-party platforms. These cookies track your browsing activity to help us present offers that match your interests — such as JackpotVillage bonus opportunities, Jackpot Village free spins promotions, or information about our welcome package. We and our advertising partners may use this data to measure the effectiveness of our campaigns. You may opt out of marketing cookies at any time without affecting core site functionality.

Third-Party Cookies

Some cookies placed on your device when visiting JackpotVillage casino are set by trusted third-party providers. These include game studios such as NetEnt, Pragmatic Play, and Evolution Gaming, as well as analytics and fraud-prevention services. At Jackpot Village, we only work with reputable third-party partners who comply with applicable data protection regulations. We do not control third-party cookies directly, and we encourage you to review those providers' privacy policies for further detail.

Cookies and Your Account

When you complete the Jackpot Village casino login and interact with our loyalty programme — including earning XP through the 'Climb the Village Ranks' system, collecting Tokens via the Village Store, or spinning the Daily Wheel — we use session and functional cookies to maintain the continuity of your experience. Our JackpotVillage casino bonus system, including wagering progress tracking and bonus expiry timers, also depends on cookies to function accurately.

If you clear your cookies between sessions, certain preferences and progress indicators may be reset. We recommend keeping essential cookies enabled to ensure uninterrupted access to your account, bonuses, and loyalty rewards.

Cookie Duration

Cookies we set can be either session-based or persistent. At Jackpot Village, we use both types:

• Session cookies — exist only for the duration of your visit and are deleted automatically when you close your browser
• Persistent cookies — remain on your device for a defined period (ranging from a few days to several months) to remember your preferences on return visits

We regularly review the retention periods of cookies used across the JackpotVillage platform to ensure they remain proportionate and compliant with our obligations under GDPR, the UK GDPR, and MGA guidelines.

Managing Your Cookie Preferences

We respect your right to control how your data is used. You can manage your cookie settings in the following ways:

• Browser settings — most browsers allow you to block or delete cookies through their privacy or security settings. Please refer to your browser's help documentation for instructions
• Cookie consent tool — when you first visit our site, we present a cookie consent banner where you can accept or decline non-essential cookie categories
• Opt-out links — for marketing and analytics cookies, you may opt out through industry tools such as the IAB Transparency and Consent Framework or your Google Analytics opt-out preferences

Please note that disabling certain cookies may affect the functionality of the Jackpot Village online casino, including your ability to complete the login process, access bonus features, or use the Jackpot Village app on mobile devices.

Our Legal Basis for Cookie Use

Our use of cookies is governed by applicable data protection legislation, including the UK GDPR, the EU GDPR, and Malta's data protection framework. We operate under a dual-licence model — holding both a UK Gambling Commission licence (account number 52894) and an MGA licence (MGA/B2C/370/2017) — and we are required to meet the privacy standards of both regulatory frameworks.

For strictly necessary cookies, our legal basis is legitimate interest — these are required for the site to function. For all other cookie categories, we rely on your informed consent, which you provide through our cookie consent tool when you first access JackpotVillage casino.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or how we operate. We encourage you to check this page periodically. Your continued use of the Jackpot Village platform following any updates constitutes your acknowledgement of the revised policy. If you have questions about our cookies practices, please contact our support team at support@jackpotvillage.com — our team is available 24/7 via live chat and email.